Welcome to The Three Chimneys & The House Over-By

We do hope you will relax and enjoy your time with us. Our aim is to make your stay on
Skye as pleasurable and as comfortable as possible. We have designed our bedroom suites
with your comfort and enjoyment in mind. Please do not hesitate to speak to a member of
our Guest Services Team at Reception should you require anything that will make your stay
here more enjoyable and help you to discover some of what the beautiful Isle of Skye has to
offer. Please take some time to read the following notes as they provide some useful
information.

Meals & Refreshments

On arrival: A homemade soft drink and a sweet treat is offered on arrival or on your
return from a day out. We can also offer coffee or tea with this at no extra cost. This can
be delivered to your room, or you can enjoy it in our lovely lounge.
Breakfast is served in the Restaurant between 8.00am & 9.30am daily. If you would prefer
to have breakfast in your room, please order this the night before with Reception and let us
know what time you would like this delivered.
Dinner is served every evening in our Restaurant from 5.45pm April to October and from
6.00pm November to March. Please see your welcome letter for confirmation of your
dining times.
Drinks: Our guest lounge is the perfect spot to enjoy a pre or post dinner drink, room
service drinks are also available at any time, please just ask at Reception or dial 200/201
from your room phone.
Lunch is served daily from 12:00pm between May and September. As a house guest, it is
possible for you to choose a light meal if you wish. However, it is necessary to reserve a
table for lunch, particularly during the busy summer months when most tables have been
pre-booked.

Tea and Coffee Making Facilities and Sweet Treats
Your minibar cabinet has individual coffee and tea bags if you wish to make yourself a hot
drink at any time. There is fresh milk in the mini fridge along with bottled water. Please
enjoy the jar of homemade shortbread. We have provided a metal bin in the cupboard near
the glasses to dispose of used tea and coffee bags.
In-Room Entertainment.

Our WiFi network can be used throughout The House Over-By. It is not password
protected. There is a Bluetooth speaker on your dressing table along with a combined multi
socket and USB charger. Instructions for the Bluetooth speaker can be found on the table
near the speaker. We have equipped your suite with a Freesat smart TV, a list of the TV
and radio channels available can be found within the guide on the TV.

Toiletries.
We are delighted to provide a selection of toiletries Fasach (Wilderness) with
Cedarwood, Rose, Fir Needle & Orange Sweet. These are available for you to purchase in
Reception if you would like to take any home. We can provide emergency supplies, such as
spare toothbrushes and shaving kits. Just ask at Reception. Please use the bathroom bin
provided for wipes, cotton wool, cotton buds etc ,do not flush anything other than loo roll
or tissues, thank you.

Housekeeping & Linen Services.
If you are with us for more than one night, our housekeeping team will service your room.
If you would prefer us to not enter your room, then please hang the wee ‘Do Not Disturb’
heart on your door handle when you go out for the day. If you require additional clothes
hangers, prefer blankets rather than a duvet or non-feather pillows, please let us know.
There are also 2 extra pillows in the top of your wardrobe.

Laundry and Dry Cleaning. Due to our remote location, there is no dry- cleaning
service on the island. Our closest public laundry is in Portree, please just ask if you need any
further details or directions. We can dry any wet items for you on request in house.
Boot Cleaning. If you need to clean your muddy boots, we have some brushes and towels
for you to use. Please ask the Reception Team.
Office Assistance, Phone Calls & Emergency Contacts. Mobile phone reception
can be patchy on the island but not impossible! There is a direct dial telephone on the small
table next to the sofa if you need to make a call.
Local Information & Activities. You will find our team have a wealth of local
knowledge, please have a chat with any of us for advice on local walks, places to visit, local
activities, arts and crafts galleries or anything you think you might like to explore during
your stay on Skye.

Smoking Policy
We are a no-smoking establishment. We respectfully request that you do not smoke or
vape in the bedrooms and should remind you that our smoke detectors are sensitive.

Checking-Out
We want you to make the most of your room and not rush away when it is time to go, but
we politely ask that you vacate your room by 11.00am to allow us to prepare the rooms for
our new arrivals. Most guests choose to check out after they have enjoyed their breakfast. If
you need to catch an early ferry or wish to get on the road before 8.00am, please advise
one of our Guest Services Team at Reception, so that we can have your bill ready the night
before and we can arrange for a breakfast tray to be delivered to your room on your return
from dinner. If you need boarding passes or documents printed for your onward travel,
please speak to one of our Guest Services Team who will be happy to advise and assist.

To contact reception dial 200/201 from the in-room telephone.
Staff are on duty from 7.00am until 10.30pm.
Use the Night Manager button on the in-room phone for any emergencies.
Doctor/Medical Centre: dial 01470 521 203.
N.H.S. 24: dial 08454 24 24 24.
Emergency Services: 999.

Why Not Take Away a wee reminder of your stay? We have the following items for
sale, please ask at Reception:

Three Chimneys x Skio Pottery Mug £45.00
Three Chimneys 40 hr Candle £20.00
Three Chimneys votive candle £12.00
Three Chimneys Dressing Gown £55.00
Three Chimneys Apron £39.00
Three Chimneys Water Bottle £10.00
Three Chimneys Pin £10.00
Three Chimneys Gin £60.00
Three Chimneys candle holder £25.00
Fàsach Hand Wash £21.00
Fàsach Shower Gel £21.00
Fàsach Shampoo £28.00
Fàsach Conditioner £28.00
Fàsach Body Lotion £28.0