Privacy & Cookies
About this policy
- you use our website (www.threechimneys.co.uk).
- you make a booking via our website.
- you make enquiries via our website.
- someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/ indirectly identified from that data. In this case, it means personal data that you give to us via our website or when you make contact with us by letter, email or telephone to our main office at our address in Isle of Skye.
Please ensure you understand this Policy in its entirety and take your time to read it.
Who are we?
The Three Chimneys is a Restaurant with Rooms based in Colbost, Isle of Skye. Our registered address is: Colbost, Dunvegan, Isle of Skye, IV55 8ZT Our direct telephone number is: +44 (0) 1470 511 258 Our email address is: [email protected] Our website is: www.threechimneys.co.uk
How do we collect information from you?
We collect information from you:
- when you make a forward booking to dine or stay with us.
- when you visit the restaurant (preferences, allergies etc.).
- make an enquiry or specific arrangement.
- when you send us your CV or apply for a job with us.
- when you sign up to receive our guest newsletter.
What type of information is collected from you?
You may be asked to submit personal information about yourself when you make a booking or contact us. We will collect this information in order that we may fulfil your request to dine or stay at our venue, or to make any specific, forward arrangements on your behalf.
When you make a booking
The Three Chimneys (Scotland) Ltd. collects information such as:
- e-mail address (used for booking confirmation and post-visit feedback emails)
- home or work address
- billing information taken for deposits, payments, or holding credit card information for use in the case of someone failing to turn-up and honour their booking arrangement.
- telephone number
- company name (where applicable)
- dietary requirements
- marketing preferences (whether you opt-in or opt-out)
- current and past reservation details
You may submit your CV if you’re interested in working for us, by sending an email to: [email protected]reechimneys.co.uk This information may include:
- personal details
- employment details
- education details
- past employment details
- any other relevant details
- We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records via: [email protected]
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to our newsletter) or because it is in our legitimate business interest.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Send you service emails (booking confirmation and post-visit feedback etc.).
- Improve our products and services.
- Send our newsletters if you have opted-in to receive them.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example, service providers (e.g. ResDiary for the provision of online restaurant bookings) third-party payment processors, other third parties which provide services via our website, or as otherwise consented to, by you, or as permitted by applicable law.
How and where do we store data?
We keep your personal data safely and responsibly, for as long as we need to, up to a maximum of six years, or for as long as we have your permission to keep it.
For restaurant reservations taken through ResDiary software, your data will only be stored in the UK.
ResDiary data is stored securely in data centres managed by Rackspace.
For accommodation reservations taken through High Level Software, your data will only be stored in the UK.
High Level Software data is stored securely in data centres managed by Rackspace.
For gift vouchers purchased through Gift Voucher Solutions software, your data will only be stored in the UK.
Gift Voucher Solutions data is stored securely in data centres managed by Microsoft Azure.
Our online shop is managed via the Ecwid ecommerce platform. Details of Ecwid's GDPR compliance can be found here.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting us by email at: [email protected]
You have a right to request a copy of the personal information that the company, The Three Chimneys (Scotland) Ltd holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: [email protected]
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following basis):
We keep your personal data for as long as we need to, up to a maximum of six years or for as long as we have your permission to keep it.
Data protection is of great importance to The Three Chimneys (Scotland) Ltd and to protect your personal data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected via our website.
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
You may refuse or accept cookies on this website.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our business changes hands?
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
Changes to this statement